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Terms & Conditions



BACKGROUND:

This agreement applies as between you, the User of this Web Site or Purchaser and Bliss Life, the owner(s) of this Web Site. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Web Site. If you do not agree to be bound by these Terms and Conditions, you should stop purchasing from the Web Site immediately.

No part of this Web Site is intended to constitute a contractual offer capable of acceptance. The Purchaser’s order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to the Purchaser indicating that the order has been fulfilled and has been dispatched.


 

1. Definitions and Interpretation


 

Seller is Bliss Life Ltd (registered in England & Wales, Registration number 07218641; at Trevelyan House, 7 Church Road, Welwyn Garden City, AL8 6NT).

Customer is the person or company to whom this document is addressed.

International Customer is person or persons outside the UK.

1. General
These terms and conditions are applicable to the supply of products supplied by the Seller, hereafter referred as Bliss Life, to the buyer hereafter referred as the Customer.

2. Price
All prices are quoted in Pounds Sterling (GBP) and are inclusive of VAT (IF APPLICABLE) (as may be prescribed by law from time to time), unless otherwise specified.

3. Payment
Payment are to be made in Pounds Sterling only, unless otherwise specified, and by one of the following payment methods:-

Paypal or using major credit cards as listed: Visa, MasterCard, Delta, Maestro, Switch, Visa Electron, and Visa Delta.

4. Passing of Property
Bliss Life shall retain the property of the goods until full payment has been made by the customer and has been received.

5. Passing of Risk
The risk in the goods shall pass to the Customer on delivery, as defined in clause 8 below.

6. Delivery
Any date or period for delivery shall be considered as indicative only, although it is our policy to try to despatch all orders within 3 working days. Any products not available at the time of your order will be sent to you, as soon as possible, when received from the supplier. Bliss Life cannot be held responsible for delays in the delivery caused by the supplier, or any other third party.

7. Shipping
All UK orders are delivered using DPD(UK) unless otherwise specified. International postage will be charged and as such Bliss Life has the right to fluctuate these prices in proportion with their costs for shipping.

8. Passing of Risk
In the event of an order being lost by a third party, Bliss Life bears no risk once it has left their trading premises. Where goods have been received damaged, a refund/ exchange application will only be acknowledged if the goods are returned together with their original packaging within 14 days of order to Bliss Life.

Where the goods are signed for, the customer bears the risk once the goods are signed for. If a customer believes that a parcel has been tampered with, it is their responsibility to refuse to sign for the goods.

In the event of either of the above, Bliss Life will forward a claim to DPD (UK) on the behalf of the customer. Before this can be processed, Bliss Life will issue the customer with a 'Lost Orders Form' which must be completed and returned before any claim can be pursued. Any refund/ exchange given is at the discretion of the management of Bliss Life. Failure to give accurate information while making a claim may lead to a prosecution from Royal Mail.

9. Acceptance
The Customer shall inspect the goods within a reasonable time after their receipt and shall be deemed to have accepted the goods unless within 14 days after their receipt the Customer shall have notified the seller that the goods are rejected. (This does not however affect the customer’s statutory rights).

10. Returns Procedure
10.1 If the goods are to be rejected in the time limit set in clause 9 above, the Customer shall comply with the return procedure as defined in clause 10.2, below. Bliss Life will not accept any returned goods should the return not follow the aforementioned return procedure.

10.2 The Customer must follow the returns policy set out on within the FAQ section of BlissLife.co.uk.. This requires emailing delivery@blisslife.co.uk to notify their intention and reason for returning the goods.

10.3 In cases where the rejection of the goods is due to a defect or discrepancy in the order, the Customer is entitled to a full refund or replacement. The faulty or damaged product must be returned to Bliss Life before the refund or replacement can be issued.

10.4 In cases where the rejection is due to an incorrect order from the Customer or to dissatisfaction, the Customer is entitled to a partial refund (full refund less postage, where standard post & packaging has been incurred by Bliss Life). Goods must be returned to Bliss Life before the partial refund can be issued.

11. International Customers
Customers from outside the UK can only pay by International credit card and PayPal and must pay in Pound Sterling unless otherwise specified. All other terms and conditions apply.

12. Law
These terms and conditions are governed and shall be interpreted in accordance with English Law. Any person attempting to make fraudulent credit card transactions will be prosecuted with no exception.

13. Links to Other Web Sites
This Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of Bliss Life or that of our affiliates. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.

14. Links to this Web Site
Those wishing to place a link to this Web Site on other sites, please contact us by email at webmaster@BlissLife.co.uk